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Dealership Reviews
for Schoner Chevrolet in HARTVILLE, OH

How Are We Doing?

You can always expect world-class service and selection at Schoner Chevrolet. In fact, it’s our personal approach that continues to bring our customers back time and time again. But just what is it about Schoner Chevrolet that sets it apart from the competition? There is no one more qualified to answer that question than our customers! Here you will find reviews from Schoner Chevrolet customers, many of whom have been shopping with us for years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.

  • camden bloomquist
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  • Jennifer Juba
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  • HWC Automotive LLC
    Always had good service when I needed to use them for work we were unable to do.
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  • Frank Oriti
    Another dealer told me the problem was in my trailer, I knew different, they wouldn’t listen, Schoner listened, troubleshoot it and fixed it right , Thank you , also did a great job selling me my truck in 2020
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  • Kristi Nevel
    Ask for Trent! We bought a Tahoe from Trent and we couldn’t be more pleased😃 He went above and beyond and we really appreciated him!
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  • Jeanine Govern
    Bought our Car from Derek. He was great. Felt very comfortable here. Would highly recommend!
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  • Steve Stalter
    Brought my 2020 Blazer in oil change, tire rotation & wheel alignment. (Had new tires installed in January.). Excellent service. In & out in about 90 minutes.
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  • zac abel
    Brought my truck in for transmission issues, transmission was replaced quickly correctly and the customer service was outstanding. Would recommend to anyone looking to service their chevorlet
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  • Dell Owens
    Chris Finan is very punctual and professional!! I recommend Schoner Chevrolet to everyone I know !
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  • Paul Richards
    Diesel fuel injector died on me. Despite needing to have the parts shipped they made the repairs and got my vehicle back to me a day early!!! I also appreciated the mechanic's video of my vehicle, what was working well, what to watch out for, and what needed repaired. We now have a plan moving forward that I have visualized thanks to the video! A great customer service technique. Now all my employees want their mechanics to do the same!
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  • Brett Smigel
    Easiest buying experience I’ve had purchasing a car. I previously test drove a similar vehicle at a different dealership, but that dealership did not have exactly what I wanted. I was able to locate the vehicle we wanted at Schoner Chevrolet, and I called and spoke with Trent. I was able to do everything over the phone. He emailed me the pricing sheet and I was able to confirm over the phone, with him. When I went to pick the car up, they had all the paperwork ready, and within 15-20 minutes, I was able to look over the car, sign the paperwork, and drive my new vehicle off the lot.
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  • SHOPSETTA HOODBILLY
    Every time I go here they are very professional and I love the videos they send you to show you how your vehicle is doing
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  • Linda Gibson
    Everyone at Schoner that I dealt with were very helpful and informative. Jeff and Tristen were my main contacts. I also liked watching the video from my mechanic Kevin. The service was good and personal.
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  • Mary Beth Turner
    Everyone we dealt with was friendly and helpful. There was no pressure and the whole transaction was easy. Car dealerships are not my favorite place but Schoner made me feel comfortable.
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  • Ron Burgess
    Excellent Service from Rod at the Body shop; several times. And now great service from the Service shop as well!!
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  • Randy's Outdoor Gear Opinions
    Facilities are clean and the service representatives are all very friendly. Service was done on time and very fair prices.
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  • Jeff Wertman
    Fast, quality service!!!
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  • Bob Myers
    First time with my new Silverado ZR2 truck. Purchased it used via competitor Spitzer, but wasn’t treated too well there. Decided to bring my truck for service to Schoner. I was surprised when my service director told me there was no charge for the 1st oil change. WOW. Didn’t expect that. Honestly, was fully prepared to pay for my service. Thank you!! From initial drive in, video inspection, and showing me features was fantastic!! Highly satisfied!! - Bob Myers
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  • Carrie Cocciolone
    Friendly, accommodating, and efficient!
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  • John Booth
    Friendly, helpful, and quick.
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  • mark loy
    From the video recording of your cars checkup and friendliest service to the comfortable waiting area Schoner is THE BEST in sales and service. Everytime I have my car serviced I feel like I’m driving away with a new car!!
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  • jack King
    Good job!
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  • Gary Eckenrode
    Great customer service and great service didn't have to wait all day to get my car done also love the video that they provided of them showing me that they were going over the car
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  • Jeremy Davis
    Great Customer Service! Would highly recommend. Thank you.
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  • Ed Scheiner
    Great customer service. They video the inspection so you know if there is a problem by showing you the video .
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  • Ernie Jtothaz
    Great experience with Derek and Schoner Chevrolet. As an out of town buyer, Derek went above and beyond to help get this done and also get the vehicle delivered to my driveway. Thank you Derek and Schoner Chevrolet for the awesome truck and experience!
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  • Jacob Miller
    Great experience, communication was good and they texted a video of everything they were doing and what needed done.
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  • Andy Henley
    Great experience. From sales to finance and everything in between. These guys made me feel like my business was important. Made sure I got the best deal and value. I will do business again.
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  • Kathy Griffin
    Great place to buy and service your vehicle. Everyone is very nice. Thanks for everything.
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  • chet scheatzle
    great price, good people
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  • Austin Stewart
    Great service
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  • Lanny Griffin
    Great service and people. Would highly recommend this place.
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  • Wade Caufield
    Great service department
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  • Derek S
    Great service experience! Efficient and done right!
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  • DON TOROK
    Great Service on time great job.
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  • susan kritz
    Great service!
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  • Monica Peters
    Great service! Kind, friendly, and reliable! Won’t go anywhere else!
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  • Kris Morgan
    Great service, fast and clean.
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  • Mark Buchner
    Had a slight issue with my truck and Jeff the service manager went above and beyond my expectations to resolve it.
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  • Thomas Westfall1
    Have my truck an car serviced at schoner chevrolet in hartville.ohio good people.timely in an out service .good check of other parts of truck an car an car was bought at Schoner Chevrolet glad to get things done here...great body shop also thank you schoner chevrolet
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  • Vince Shape
    Honest, very helpful, know what they are doing. No haggle. Both service managers are excellent. Ive dealt with Jeff a few times and he is great!
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  • Kay Eglie
    I always get good service. They wash my car. The always put mats on the inside and plastic on the seat. Could not ask for better. I would recommend them to everyone.
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  • Deborah Wears
    I bought my 2021 Equinox from Schoner. Best decision ever! I o ly have my car serviced by them too! Awesome dealership!
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  • Aggie Beverage
    I came in for an oil change, and when I left, I had a paper telling me things that the mechanic thought needed work for future reference.
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  • Beth Ann Miley
    I can't say enough about the service I received at Shoners Chevrolet. I was 1.5 hours from home and the alternator went out of my car. They could not have been any kinder. They put a new one in and had me back on the road within 2 hours. Thank you to Shoners crew that worked Saturday..4/29/23.
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  • Kelly Mann
    I enjoy the service I receive so much, I intentionally drive from Akron just to have this dealership do my service. I really liked that they offered me a video from the technician of the walk through of my vehicle inspection. I have never had that offered anywhere else. That takes your service team to a whole different level of professionalism. Thank you Schoner Chevrolet.
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  • Deanna Lindsley
    I found my car I really liked my sales guy Trent he is super nice and helpful it was nice and quite there I felt like I was the only one being waited on which I liked
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  • Dan B.
    I had an oil change and tire rotation recently by Schoner Chevrolet on my 2018 Silverado. The multi - point inspection detected a weak battery and it was replaced . Thanks Schoner for great service!
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  • Nate Dechiara
    I have bought several cars from Schoners Chevrolet where I always have gotten a great deal. After the sale, the service is great. Could not be more pleased with a dealership and I have been to many as I am 64 years old. Give them a chance you won’t regret it
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  • Katie Parsell
    I have had nothing but positive experiences at Shoner. I originally purchased my Chevy from a different local dealer. I ended up going to Shoner bc I wasn’t able to get a timely oil change from where I purchased my truck. I’m glad I did. The staff have been nothing but wonderful and accommodating.
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  • Gehrig Birone
    I have leased 2 trucks from Schoner and was very pleased with my experience both of the times.
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  • Nanette Folsom
    I have never had a issue with service, body shop, or repairs. Like the video of the mechanic as he walks through the check off list.
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  • jackie westfall
    I highly recommend Schoner's. I took my car in for an oil change. Within a half hour they texted and emailed me a video going over everything they looked at including underneath my car. Then they did the oil change. Total awesome service! I will continue going to Schoner's for all my car's needs. I will also be buying any future vehicles from Schoner's. Thank you for everything!
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  • Nick Johnson
    I origonally went there for a recall for the airbag on my pontiac vibe. After the work was done. My vibe had some other issues. So when they noticed my car wasnt throwing codes like it should of been, And it wasnt running right. They had me bring it back and drop it off on my day off and they went through everything on my car to findout what was wrong so i had a safe vehicle to drive for work and to have my son in. They kept me up to date on there progress and They went above and beyond for me and my family. Their staff is amazing and I would deffently reccomend them to everyone needing to get their vehicle serviced. Me vibe runs better then ever befor. Thank you schoner cheverolet of hartville For all you have done. and for treating my family like your family.
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  • Gabe Wanchick
    I was able to delegate the task of getting the oil change to my son. He is more than capable of doing it himself but This truck is requires a special tool to rotate the tires and I use this truck to go long distances and want it to be 100% right.
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  • Craig McLaughlin
    I went in for a recall update and they put my truck in the air and gave me a free inspection and even video recorded the whole process which I thought was great and futuristic
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  • wayne hildreth
    It was a pleasant experience
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  • Adrian Bright
    I've had my vehicle serviced multiple times and always had a great experience with the group of people at schoner chevy . If your car needs a pro take it to schoner Chevy Hartville they'll treat you and your vehicle right.
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  • Missy Ruggles
    Kevin is a wonderful service manager. He is professional and kind. I’m always able to schedule the day and time I need for service. Service is prompt and I am kept updated with any unexpected issues and consulted about my opinion. I never feel pressure. When possible, my vehicle is also washed. I highly recommend Schoners for service.
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  • Sierra Coon
    Kevin was great and so helpful. The men there do wonderful work.
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  • Lori Thoenen
    Love going here love the video and them telling everything as they are doing it. They take care of my car. Everyone is friendly and nice.
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  • James ZEHNDER
    Made an appointment dropped it off a day early it was taken care of a day early excellent service
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  • Greg Slattery
    My battery was dead 2 mornings in a row. Schoner got me right in as soon as I pull in the drive. In and out in about an hour. Great business , great people.
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  • Thomas Jarvis
    My experience with Schooner Chevrolet,was very professional, my sales man Trent ,stayed over after hours with his associate Joe and took the time to take my information about the vehicle I was looking at,and they rescheduled my appointment for the following Monday,and they made the sale possible,I drove away in my 2019 gmc 3500 hd, it took me a minute to realize that they made this sale possible,I was extremely happy,I would recommend Schoner Chevrolet to anyone, interested in buying a new or used vehicle,. Great Dealership to purchase from.
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  • joe miller
    Professional and prompt service. I especially like the live video of the service mechanic review of his findings regarding the overall condition of my car.
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  • Les Lehman
    Schoner always goes above and beyond to make sure I have a good experience which is why I was compelled to leave a review. I trust them with my vehicle and treat me like they genuinely care, not your typical car salesmen, just trying to get a sale. Schoner has my business and will keep it with the effort they put forth. If you haven’t been to Schoner, you should, if you have, you know what I mean. I am very impressed, and will continue to send my friends and family there.
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  • Dale Alexander
    Schoner always keeps us well informed of our scheduled maintenance and offers reminders too. The service department is extremely clean and well kept. They actually show an interest in your vehicle and make certain they get it right.
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  • Debbie Gannon
    Schoner Chevrolet always goes above and beyond with servicing my car. Professional mechanics and the staff members working at the service desk are the best….Professional and friendly. I highly recommend Schoner Chevrolet.
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  • Caylob Oney
    Schoner helped me when my car was down and had a trip to make right around the corner, very communicative and had everything done in the estimated time given and I was able to make my trip! Car was nice and clean when I picked it up to! Definitely recommend Schoner Service!!’
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  • Jenna Waterhouse
    Schoner is amazing! Purchased an equinox in 2019 from them. Unfortunately, I did not purchase my most recent vehicle from them but they will ALWAYS have my service business! They go over everything thoroughly, get estimates quickly, and get the work done right. They will always have my business! I appreciate the honest and fair estimates! If you are in need of a new car I would highly recommend!
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  • Doug Hohlnaugh
    Service department kept their schedule and got me in/out quickly. Great staff.
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  • Margaret Burns
    Staff were very polite. Service was at reasonable cost. Service completed quickly. Video of car components inspection was neat.
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  • Terry Dunlap
    The check engine light came on. So, I brought my Chevy Impala to have it looked at. The Auto Mechanic did a video review of the issues with my car. He replaced the oxygen sensor that addressed the check engine issue. Checked left headlamp bulb cap & reinstalled it. He also replaced spark plugs. The Auto Mechanic was very thorough & did a excellent job! The Auto Mechanics are very skilled and the staff are friendly. We are so fortunate to have SCHONER CHEVROLET here in Northeastern Ohio!
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  • James Keener
    The dealership is warm, friendly, very helpful. Doesn’t try to push you into any extras that you don’t need all in all they are just a great bunch of folks to deal with down there from the sales to the service.
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  • Cindy Eller
    The employees were courteous and it took no time at all to service my trailblazer
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  • Jeffrey Wilfred
    The service department is great! My truck service is always completed in a timely manner.
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  • elle fann
    The service dept people are very nice and so helpful.
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  • Jennifer Mims
    The service was excellent. The gentleman who helped me was so friendly and personable. They got my oil change done in a timely manner and at a good price, it’s comparable to other places. Always my first t choice for an oil change
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  • PPI Graphics
    The service was great!
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  • Bryan Gannon
    The staff has always been very friendly, knowledgeable and helpful. I use them all the time on my Equinox.
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  • Rachel Sobitz
    The staff was very friendly and thorough
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  • JASON TURNER
    The whole buying process was a breeze. Very professional and informative. It was no time at all and my new 2023 Camaro was shined, and full of gas. Would highly recommend Schoner Chevrolet for all your vehicle needs.
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  • Annalesa Anderson
    These guys are the absolute best! They go above and beyond to service cars. They never leave you wondering if something isn’t right with your car. I took my car in for an oil change and they found a recall and ordered the part they needed to fix it right away. I recommended them to anyone who has a Chevy!
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  • Henry Boggs
    These guys do a great job every time, whether it is selling you a vehicle or service after a sale. There is no other dealership that I will work with.
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  • Dale Detwiler
    They are a honest dealer. Seth, the mechanic, is an awesome mechanic and a person in whole. I had an issue with my 2020 TRAILBOSS took it back for a noise to the original dealer I purchase it from. Of course, they always say they cannot replicate the noise, at that time my truck was only a year and a half old. And they told me I had to deal with it. Took it to Schoner Cheverlot in Hartville where I live. I took Seth for a ride. Right away he had an idea of what the noise was, left it with him. Within two hours my truck is fixed. There was a service bulletin on what the problem was with my truck, the original dealer that I purchase it from had the same papers, they just chose not to do any warranty work. So that’s why I recommend Schoners. Seth is the only one that I allow to work on my truck. All of the other mechanics are good too, don’t get me wrong.
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  • Luwana Toler
    They are very friendly and professional. Even took a video of my wheel rotation and alignment while working on it. Will recommend Schoner Chevy in Hartville to all my friends
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  • Steven Griffith
    They have a great service team. They are very easy to talk to and answer all of your questions and concerns. I also enjoy the video inspection they do for any concerns from the engine to the under carriage of the vehicle.
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  • laura parsons
    They were all very professional and courteous.
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  • Kimberly Bauman
    This was my first time at Schoner Chevrolet and my experience was amazing, they got me in and out in less time than was quoted to me and, I got a video of the work that they did on my car while it got serviced, explaining everything that they did and checked. I was impressed.
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  • Brian Coy
    Trust is so important nowadays. The folks at Schoner, backed by the video they send reviewing my entire car, have earned my trust. With Schoner, I get a reasonable price, folks I can trust, and the confidence that I get value. And by the way, my car is a Honda. Apparently they service all makes and models. Thanks Schoner!
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  • Lisa Hershberger
    Very accommodating and the coolest thing was they sent me a video of my car while working on it
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  • Stefan Norton
    Very friendly staff that is willing to listen and actually help you understand what is going on with your car. Thank u Tristan.
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  • William Wood
    Very friendly staff. Good turnaround time. On working on Vehicles. They will pick you up and take you home to your address. They have refreshments while you wait they have a very nice selection of new and Used cars to look at.
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  • Richard Krabill
    Very good experience, they take care of your car and let you know exactly what problems you may have, Service Dept is excellent and so is there staff including the technicians. I have many years under my belt with Schoners and will continue dealing there.👍
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  • Diana Holland
    Very nice salesman. The manager was the nicest manager I've encountered in my 66 years. I got my dream truck! Also I take my 2013 Malibu in there for upkeep. Great mechanics!
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  • Cliff Boone
    Very pleasant and fast for oil change.
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  • Dave Tank
    Very professional
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  • Steve Abbott (SSC-GMAIL)
    video was a big help and allowed me to feel like I was activily involved with the service work - felt like I was there!
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  • Aimee Miller
    We are from out of town and had a little mishap. They found the part we needed and service department squeezed us in and had us back on the road in no time.
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  • john wilson
    We were traveling and our vehicle showed an issue with the charging system. Called Schoner Chevrolet at 9:00 am and they were very accommodating, had us bring the car in right away. The result was it needed a new alternator (2 year old car). They replaced the alternator under warranty and were finished by 3:30 pm. Staff was very kind and helpful.
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  • Quinton T. Kramer Jr. (QKJGaming)
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  • Rich Dudek
    Got everything done in a timely manner while I waited. Really like getting the videos. Didn’t offer to wash it this time but wasn’t expected.
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  • C Collins
    Service department is courteous, thorough, & willing go the extra mile. This is extremely helpful when I travel over 30 miles to get to the location
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